Privacy Policy

1. Introduction

Welcome to Blonzy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our laundry services.

At Blonzy, we believe in transparency and your right to privacy. This policy outlines our practices regarding the collection, use, and disclosure of information we receive from users of our services.

2. Information We Collect

3. How We Use Your Information

We use your information to provide you with the best possible laundry service experience:

• To schedule and coordinate pickup and delivery services
• To process your orders and handle payments
• To communicate with you about your orders and services
• To improve our services and customer experience
• To send you service updates and promotional offers (with your consent)
• To comply with legal obligations and protect our business interests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (delivery partners, payment processors)
• When required by law or to protect our rights and safety
• With your explicit consent
• In connection with a business transfer or merger (with notice to you)

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

• Secure data transmission using encryption technology
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and digital records

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Request a copy of your personal information

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service history and account information are typically retained for a period of 3 years after your last service, unless you request earlier deletion or we are required to retain it longer by law.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.